Tailored Customer Care & Expertise for Event Management

Our Commitment, Your Event Success

At Eventdrive, we understand that the success of an event relies not only on a robust technological platform but also on personalized support and expertise at every stage of your event project. Discover how we help you bring your ideas to life.

Photo of the CSMs from the Eventdrive Event Management Platform

Authorization Management

The system of teams, roles and permissions enables you to define the access rights of your employees. Our team studies your organization, and together we build the appropriate platform access rights architecture. Learn more on the Security Page

Solution Configuration

An advantage of the solution is its ability to save time for event communication teams, thanks in particular to pre-configured templates and data during platform onboarding.

Our teams also configure the technical aspects of the platform: access security (SSO), domain names, emails, extensibility (API) if necessary.

Testing and Acceptance

Our clients' support is personalized. In addition to technical aspects, we work together to validate models and the first events created on the platform.

Deployment

We share and develop the solution deployment plan and schedule with project stakeholders. The project is defined during kickoff and steering meetings.

Training plan

Trainings are organized by geographic area, team, business unit. We offer a series of trainings (up to 3, 2 hours each) per group of 6 people.

Performance and Sustainability

Knowledge transfer, 'business as usual', identification of champions and stakeholders.

Documentation

According to the solution deployment plan, assets are shared or created.

Success Metrics

According to your goals and ambitions.

Talk to an Expert

Our continuous support expertise: we intervene on-site to work with your teams and answer their questions. Our clients share their challenges, and we share our knowledge.

Steering Committee

Management and Governance

Design and Implementation of Interfaces and Data Flows

Formations totalement sur mesure

On-site support on the D-day

Tests & rehearsals before your events

What we love about Eventdrive is the close relationship we maintain with them. We exchange very easily, the discussion is open to gather our wishes for evolution and optimization. If it's relevant, their teams integrate them into the product development roadmap. That's also why several entities within the Sonepar Group use Eventdrive worldwide.