Frequently Asked Questions about Eventdrive

Eventdrive Event Management Solution FAQ

Event Management Platform

Data Security & Hosting

Getting Started

Live Broadcasts

Our Subscriptions

Multi-Event App

CSR Policy

Event Management Solution

Eventdrive adapts to a variety of events, both internal and external, for companies and groups. It is perfectly suited for occasions such as Christmas parties, conventions, seminars, greetings, kick-offs, road shows, summits, major B2B meetings, conferences, round tables, training sessions, web conferences... The platform's versatility allows it to effectively meet the needs of event organizers.

Eventdrive is the most suitable event solution for companies looking to deploy events within an international group. It addresses societal, security, and compliance challenges while integrating business processes and connecting seamlessly with your tools. Our product offering provides the widest range of services for your events. Finally, our team of experts, known for their client-first approach, has built our strong reputation.

There’s nothing to install. Account creation is online and takes only a few seconds. Once your account is created, you’re ready to start using the platform.

Your account is created instantly, giving you immediate access to the platform to create events, access support, and become self-sufficient. Typically, plan about two weeks to get familiar with the platform. After that, it will depend on your event timeline.

Up to six people.

Yes, the platform is available worldwide. The back-office is available in French and English, and participant interfaces are accessible in 16 different languages. Additionally, our technical team can add new languages to the platform based on your specific needs.

Yes, Eventdrive is fully scalable thanks to API (Application Programming Interface) and webhook integrations. This flexibility allows for advanced customization to meet the specific needs of each organization. You can adapt the platform to your strategic processes, connect it with your tools, and transfer data seamlessly between solutions. You may event develop plug-ins specifically designed for your needs.

Our clients actively contribute to the creation of our roadmap, allowing them to co-develop the Eventdrive platform. With an average of 25 updates per year, we’re committed to meeting the evolving needs of our users and continuously improving their experience.

The platform integrates seamlessly into your company’s digital ecosystem through key features. It offers an API for smooth integration with existing systems and applications and supports webhook configurations for real-time communication between Eventdrive and other tools.

Yes, you can customize client interfaces and configure one or more domains for email sending as well as event websites.

The platform provides specific features to meet the needs of these formats, ensuring an optimal experience for participants, whether attending in person or online.

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Data Security and Hosting

Your data is hosted in three datacenters located in France.

We implement technical and organizational security measures to ensure the confidentiality, integrity, and availability of personal data stored as part of our services. The security fundamentals of our infrastructure and services are detailed in our Security Assurance Memo. For more information, contact us or visit our Security page.

The platform undergoes regular audits to meet the requirements of listed companies, including banks and insurance firms. Additionally, our staff receive tailored training and awareness programs, and only a limited number of authorized personnel have access to the data.

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Getting Started with Eventdrive

You can create as many test events as you like on Eventdrive. We also offer training for all our clients to help them get started with the platform. Additionally, you have access to a comprehensive knowledge base. If needed, our Customer Care team is available to assist you throughout your experience.

We provide personalized support for every client, with a dedicated Customer Success Manager for long-term guidance. You also benefit from online customer care available Monday to Friday, from 9 a.m. to 6 p.m. On your event day, you can request on-site support from an expert for hands-on assistance throughout your event.

Every new client receives training included in their subscription, delivered by an expert and tailored to their needs. Additionally, users have access to a help center, training videos, and product newsletters throughout their platform use.

If you’re already an Eventdrive client, you can create as many events as you like, including test events. Test events automatically generate test data. You are not charged based on the number of events you create.

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Live Streaming

You can organize plenary sessions for top-down communication between speakers, moderators, or the production team and participants. Participants can access all available interactive services but cannot speak or activate their camera and microphone.

Workshops are also available, allowing speakers to share video and audio while participants can engage by raising their hand and activating their camera and microphone, similar to a Teams experience.

The studio mode lets professional audiovisual production teams broadcast their content directly from their equipment. Additionally, you can stream pre-recorded videos, such as trailers or teasers, as part of your event.

All these modes and technologies can be used simultaneously during your Eventdrive event.

The live participant limit is set at 7,000. However, for larger needs, please contact us directly to discuss customized solutions.

For more technical information on live streaming, visit our dedicated page: Live Information.

While we provide the Eventdrive platform for management and broadcasting, we do not handle on-site recording. However, we work with recording service providers and would be happy to connect you with them. We provide all the necessary tools for seamless broadcasting, whether for workshops, plenaries, or studio mode events.

The resolution ranges from 720p to 4K, depending on the live mode selected.

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Pricing Tailored to Your Needs

Our pricing is based on a software license cost, complemented by a participant package to be used throughout the year. Feel free to visit the “Our Subscriptions” page for more details.

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Multi-Event Application

A multi-event app is a mobile application tailored to your brand and image. It consolidates the events where you wish to offer mobile services to participants (badges, personalized agendas, practical information, interactivity, etc.).

Access to the multi-event app can be restricted to your employees.

Your brand and event communication services are available directly on your participants’ smartphones. They can access all the events they’re invited to in one app with consistent usability across events.

The app improves event communication with push notifications during the event.

Your organization’s multi-event app is available on the web (Google Chrome, Mozilla Firefox, Internet Explorer, etc.) and as a native app on the Google Play Store and Apple App Store.

This depends on the Google Play Store and Apple App Store review processes. Expect 24 to 72 hours.

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CSR Policy

Our software is built on frameworks designed for performance, flexibility, and awareness of corporate challenges. Beyond applying common-sense practices to improve organizational efficiency, we adhere to the guidelines of the General Reference Framework for the Eco-Design of Digital Services in developing and maintaining our solution.

Some of our concrete actions include:

• A scalable service aligned with business needs,

• Support for various displays,

• Code reviews,

• Feature decommissioning,

• Scalable infrastructure,

• Caching,

• Continuous product maintenance,

• Event-specific service customization,

• Performance audits: optimization is a key part of our roadmap.

Additionally, we collaborate closely with responsible and committed technology providers.

The Eventdrive solution is hosted in OVH datacenters, known for their Power Usage Effectiveness (PUE) of 1.29. We chose OVH for its commitment to energy performance, data localization control, and diverse offerings that contributed to building the Eventdrive solution.

Learn more about their sustainability approach on their website: OVH Sustainability.

Yes, they are certified to ISO 50001 standards and comply with the European Code of Conduct for Energy Efficiency.

100% of server equipment is reused, avoiding the waste electrical and electronic equipment (WEEE) disposal chain. This reuse is made possible through repair and refurbishment, carried out in collaboration with our partners.

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